Terms of service

1. Acceptance of Terms

By accessing or using the Dream Home Store Ug website, purchasing products, or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and purchase products.

3. Products and Services

Dream Home Store Ug sells home appliances, electronics, and related household products. We reserve the right to:

Modify or discontinue products at any time
Limit quantities available for sale
Refuse or cancel orders at our discretion

All product descriptions, specifications, and prices are subject to change without notice.

4. Orders and Payment

Orders are confirmed only after full or agreed payment is received.
We accept payment through approved payment methods listed on the website.
Dream Home Store Ug reserves the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

5. Pricing

All prices are listed in Ugandan Shillings (UGX) unless otherwise stated. Prices may change without prior notice.

6. Delivery

Delivery timelines are estimates and may vary due to location or unforeseen circumstances.
Dream Home Store is not liable for delays caused by third-party couriers or external factors.
Risk transfers to the customer upon delivery.

7. Returns and Refunds

Returns are accepted subject to the following conditions:

Product must be returned within 7 days of delivery
Product must be unused, in original packaging, and in resalable condition
Proof of purchase is required

Refunds or replacements will be processed after inspection and approval.

Dream Home Store Ug reserves the right to refuse returns that do not meet these conditions.

8. Warranty

Products may carry manufacturer warranties where applicable. Dream Home Store Ug does not provide additional warranties beyond those offered by the manufacturer unless stated otherwise.

9. User Responsibilities

You agree not to:

Provide false information
Misuse the website
Attempt unauthorized access to systems
Use the website for illegal purposes

10. Intellectual Property

All website content, including text, logos, images, and graphics, is the property of Dream Home Store Ug and may not be copied, reproduced, or used without permission.